Fulfillment Policy

Last updated: January 01, 2025

1. Digital Content Delivery

Upon successful purchase, you will receive immediate access to your course content through your account dashboard. Our platform delivers all educational content digitally through our secure online learning environment at www.itelcotech.com.

2. Access Duration

Unless otherwise specified at the time of purchase, you will have lifetime access to the purchased course content. This includes all updates and improvements made to the course during its lifetime.

3. Refund Policy

We offer a 7-day money-back guarantee on all our courses. If you are unsatisfied with your purchase, you may request a refund within 7 days of the purchase date. To request a refund, please contact us at hello@itelcotech.com with your order details.

4. Technical Requirements

To access our courses, you need:

  • A modern web browser (Chrome, Firefox, Safari, or Edge)
  • Stable internet connection
  • Device capable of playing video content

5. Support

For technical support or content-related questions, please contact our support team at hello@itelcotech.com. We aim to respond to all inquiries within 24-48 business hours.

6. Course Updates

We regularly update our course content to ensure accuracy and relevance. You will automatically receive access to any updates made to courses you have purchased.

7. Account Security

You are responsible for maintaining the security of your account credentials. Sharing of accounts or course access is strictly prohibited and may result in account termination without refund.

8. Limitations

All course content is protected by copyright and intellectual property laws. Downloaded materials are for personal use only and may not be distributed or shared.

9. Changes to Policy

We reserve the right to modify this fulfillment policy at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after any modifications indicates acceptance of the updated policy.

10. Contact Information

For questions about this policy or our services, please contact us at:

Email: hello@itelcotech.com
Website: www.itelcotech.com

Related Policies: